Security Service Technician – Adelaide, SA
Location: Adelaide, South Australia
AG Security Group is South Australia's leading and largest
privately-owned security organisation that has been protecting Australians for thirty
years. We are recognised for delivering a great customer experience, superior technologies
and innovative security solutions to government entities, utilities, commercial
clients and homeowners. The culture in our workplace is positive, supportive
and sociable, where collaboration and innovation are recognised. Our team has built a great place to work and
together, we always strive to make it even better.
Our team were proud to be recognised at the
Australian Security Industry Association Limited (ASIAL) National Security
Industry Awards for Excellence. We were also awarded by TQCS International,
world leading ISO certification body, as their Client of the Year for our best
practice Quality, Safety and Environmental Management achievements.
The Role
We have earned major ongoing security contracts
and partnerships with our clients. This is a great opportunity for you to help
us deliver them, develop your capabilities and be considered for future
opportunities for your advancement.
As we continue to grow, we now need a Security
Service Technician to join our team. This new role is a full-time, permanent
position working within our Service Department. In this role, you will
use your broad knowledge to deliver the following tasks:
- Performing security
system service and maintenance, troubleshooting, fault finding, programming and
commissioning on alarm and access control systems, various IP camera surveillance
systems, in addition to network routers, switches, NVRs and other hardware.
Training will be provided for systems that you are unfamiliar with.
- Small installations, installing new replacements and
additions to existing systems including cabling, conduits, fitting off and
programming new devices.
- Commissioning systems and testing inputs through to
our security monitoring centre control room.
- Engage with clients, ensuring they always receive a
positive experience and excellent customer service
- Some potential regional works – Generous Living Away
from Home Allowance (LAFHA) provided.
What you need
To be successful in this role, you
will have a significant demonstrated experience in a similar role, and you will
have completed security product training or system certifications
in security solutions, systems such as Hills Reliance, Interlogix Tecom, Inner Range Integriti or Gallagher
would be highly desirable. In addition to this experience and knowledge, you
will also have the following:
- High level technical problem-solving skills
- Proficient IT skills and a strong understanding of
networks
- Highly developed interpersonal, communication (verbal
and written), and customer service skills
- Ability to work effectively unsupervised and as part
of a team
- Able to prioritise tasks effectively and deliver works
within specified appropriate timeframes
- High level of attention to detail
- Strong understanding of WHS obligations and
operational quality requirements
- Willingness to learn new technologies and undergo
training
- Enthusiasm and a genuine interest in your profession
is essential for your ongoing development and success in our team
The following licences are essential:
- South Australian Drivers Licence
- South Australian Security Licence
- ACMA Open Cabling Registration Licence
- White Card
What we offer
We
can offer you a very competitive salary in addition to generous allowances,
overtime, a modern and fully maintained company vehicle, fuel card, smartphone,
laptop computer, plus your uniforms and PPE. We also provide a variety of
training programs for our team members, which is our commitment to your ongoing
learning and development with us. We genuinely value our people and enjoy
contributing to their success.
Our team members take a great deal of personal pride in their work. We also
like to enjoy our time at work, have a laugh and some fun along the way.
How to apply
Apply now if you are a motivated individual who would
like to be a part of our supportive team who work together to achieve
outstanding results.
Applications for this opportunity must be submitted by COB on Monday, 11 January 2021. Please include your current resume and a cover letter which addresses all of the above selection criteria.
For a confidential discussion and more information about this opportunity,
please contact our Human Resources Team at our Adelaide office on (08) 8231
0411.
AG Security Group is an equal opportunity
employer. We value diversity and inclusion in our workplace
Aboriginal
and Torres Strait Islander People are encouraged to apply.
Apply Online
